How do I transfer a domain name from another registrar?

Please follow the below steps to transfer a domain name from an existing account:

Select Menu Item
Select "Transfer Domains" from the program menu.

Type Domain Name Type in the domain name you will be transferring and the registrar from which the domain should be transferred; then click "Transfer Domains." Please note that only domain names with .com, .org, .net, and .info top-level domains can be transferred.

Log In
If this is the first time you have signed up for a domain name, you must first create an account. To do so, define your user name and password, and submit a valid email address so that the registrar can communicate with you. If you are a returning user, enter your user name and password, and click "Continue."

Enter Contact Information
This information is used for administrative purposes and must be kept current. You can have up to four different contacts for your domain name:

·         Registrant — The person that registers a domain name.

·         Administrative — The person responsible for any administrative issues pertaining to the account. Any administrative changes to the domain must be approved by the administrative contact. The registrar will use this contact for any non-technical questions regarding the domain name.

·         Billing — The person responsible for all billing information relating to the domain name. The billing contact will also receive invoices, charges and billing questions.

·         Technical — The person responsible for providing technical data, including name-server information. The registrar will contact this person with any questions of a technical nature.

·         You must complete the Registrant part of the contact information form. Completing the Administrative, Billing and Technical fields is optional. If you wish to, you can instead elect to apply the registrant information to the technical, administrative and billing contacts as well. Multiple contacts are often used for companies where more than one person is in charge of the Web site.

Enter Name Server Information
Enter the name server information for the domain you are transferring. You may complete the domain-name transfer, even if you do not know the existing name servers of the domain you wish to transfer. To do so, select "Keep existing name servers," and we will retrieve the required name-server information from the current registrar. Select the desired duration of your domain-name registration. In most cases, you can register a domain name for 1, 2, 3, 5, or 10 years. When you sign up for a domain, you do not own that domain outright. You are in essence renting the use of the domain name for a certain period of time.

Confirm Registration Details
Review and verify your order details, and read and accept the registration agreement.

Shopping Cart
Review your selections, submit the customer and credit card information and click "Check Out." If you wish to add to or alter the contents of your shopping cart, you may do so by selecting "Update Cart" or "Shop More." When you have completed the transaction, you will see a confirmation page that displays your customer number and order number and provides some general guidelines for account management. You will receive an email notification confirming your order.

 

What do I do if I don't know the existing name servers of the domain I am transferring?

You may complete the domain-name transfer, even if you do not know the existing name servers of the domain you wish to transfer. To do so, follow the domain-transfer procedure. When prompted to enter the name server information, select "Keep existing name servers," and we will retrieve the required name-server information from the current registrar.

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How can I transfer my domain name for more than one year?

When you transfer a domain your registration is automatically extended one year. Once the transfer is completed you can renew your domain name registration for up to 10 years. The transfer takes 5- 7 business days. Once your domain name transfer is completed, please follow these directions to renew the domain-name registration:

·         Select "Manage My Account" from the menu.

·         Click "Domain Names" and log in with your user name and password. A list of your registered domains will be displayed.

·         From the list, select the domain name you wish to renew. You can also search for domain names by using the domain search function. Another option is Quick Search, which enables you to search for a domain name by selecting a registration or expiration time frame (e.g. "Past 7 Days" or "Next 30 Days).

·         Click "Renew Domains."

·         Select the desired renewal period from the drop-down list.

·         Click "Submit."

·         Finally, visit the shopping cart to review your order and submit your billing information.

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My domain name is about to expire; can I still transfer it?

That depends on the current registration's expiration date. Close to the expiration date, domain names cannot be transferred between registrars. Specifically, this registrar cannot process transfers within 10 days of a domain's expiration date.

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Parking and Unparking a Domain Name

What does it mean to park a domain name?

Essentially, to park a domain name means to reserve your registered domain until you have created the site content, found a hosting provider, or sold the domain to a third party. When you park your site, a temporary Web page will be displayed until you have decided what to do with the domain. Domain name parking is often used by registrants who do not yet have a hosting provider.
Parking options include a one-page Web site that'll inform the visitor to the site that, for example, this page is "Under Construction," "Coming Soon," or "For Sale." You can also elect to have a customized page displayed. To set up your parked domain, use the One-Page Web Site Setup Wizard in the "Parked Pages" section of the account management department.

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How do I unpark (i.e. activate) my domain name

Once you have determined which hosting provider you will use, you must change the name server information so that the site is no longer parked.

To do so:

·         Select "Manage My Account" from the program menu.

·         Select "Domain Names."

·         Log in using your domain user name and password.

·         Select the domain from the list.

·         Click "Modify Name Servers."

·         Enter the name server information.

·         Click "Save Changes."

This change can take up to 48 hours to take effect.

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Forwarding a Domain Name

What does it mean to forward a domain name?

Forwarding a domain name enables you to direct incoming traffic from your domain to an already existing Web site. Thus, when someone attempts to access your site, he or she is automatically redirected. Typically, this option is selected by users who are registering a new domain, but are already hosting their files elsewhere. When the domain name is forwarded, the destination address, not your domain name, is displayed in the browser's address bar. This can be avoided by choosing to forward with masking.


 

Managing a Domain Name Account How do I manage my domain name account? To manage your domain name account, select "Manage My Account" from the program menu. The account management menu encompasses the following items:  Domain Names — Displays a list of registered domain names. Select from the list to modify contact information, modify name servers, renew domain registrations, cancel domain registrations, and change domain ownership.  Parked Pages — Enables setup of parked pages, including creation of one-page Web site.  Domain Forwarding — Enables management of forwarded domain names.  Customer Information — Allows you to review and update your customer profile, including name, address, etc.  Order History — Displays receipts from your prior purchases.  Payment Information — Enables you to update the credit card information on file for your account.  You will need your user name, password and/or customer number and email address in order to perform the above actions.  Back to top  How do I find my domain name's expiration date?  If your domain is registered with another registrar:  Go to your registrar's Web site and do a "Whois" lookup on your domain name.  If you do not remember who your registrar is, you can find the information by doing a "Whois" lookup here. Just click the "Whois" link at bottom of any page.  If your domain is registered with US:  Click the "Manage Your Account" link  Select "Domain Names."  Login with your domain name user name and password.  A complete list of your registered domain names and their expiration dates will be displayed.  Back to top  Can I purchase a domain without having a hosting provider yet?  You can register and purchase as many domains names as you'd like and choose to have them parked until you have found a hosting provider. To do so, register a domain name and select "Parking." If this option is chosen, a temporary Web page will be displayed while you finish creating your site, sell the domain, etc. The temporary site will inform anyone passing by that this is the future location of your site. The temporary site will be active 24-48 hours after you have completed the purchase.  Back to top  What if I forgot my password? If you have forgotten your account password, click "Forgot your login name or password" on the login screen. Enter the domain name. The login information will then be emailed to your domain's administrative contact.  Back to top  How do I forward or redirect a domain name to my current Web site?  To forward or redirect visitors from your parked domain to an already existing Web site, select domain name forwarding. If you prefer to conceal the destination for the address from the visitor and only display your domain name, you can choose forwarding with masking.   Please follow these directions to set up the domain name forwarding:  Select "Manage My Account" from the program menu.  Click "Domain Forwarding."  Log in using your customer number or email address, and password.  Select "Set Up Forwarding."  From the drop-down list, select the domain name you are forwarding.  Enter the URL you want your domain name to point to.  Click "Save Settings."  It will take approximately 15 minutes before updates are implemented.  Back to top  How do I enter the name servers of the hosting account I have with another provider? Follow the directions below to enter the name server information:  Select "Manage My Account" from the program menu.  Click "Domain Names."  Log in using your user name and password.  Select the domain name(s) for which you wish to enter the name server information  Click "Modify Name Servers."  Enter the name servers. Continue following the above directions until you have added all name servers. Contact your current hosting provider if you do not have the name-server information.  Click "Save Changes" when done.  Please note that it will take up 48 hours before the updates are implemented.  Back to top  The "Whois" Function Will my name and contact information be Made publicly available?  Information about who is responsible for domain names is publicly available to allow rapid resolution of technical problems and to permit enforcement of consumer protection, trademark, and other laws. The registrar will make this information available to the public on a "Whois" site. It is, however, possible to register a domain in the name of a third party, as long as the third party agrees to accept responsibility — consult your registrar for further details.  Back to top  How do I find out who owns a domain name?  If you select a domain name that is already taken, a link ("already taken, click here for info") to the "Whois" function will appear. You will then be able to look up the contact details of that domain's owner.  Back to top  Miscellaneous What can I do if I have misspelled my domain name? Your domain-name registration is submitted as soon as you complete the registration process. The registrar is required to pay the registration fee at that time. Therefore, your domain name cannot be changed after you complete the registration. You will have to register the correct spelling if you want that domain name. This registrar cannot offer any refunds for misspelled domain names.  Back to top  What is the uniform dispute resolution policy? ICANN's Uniform Domain Name Dispute Resolution Policy (UDRP) defines how disputes over domain-name registrations are resolved in the global top-level domains (.biz, .com, .info, .name, .name, .net, .org, .pro, and .ws, as well as .aero, .coop, and .museum). In accordance with the Uniform Domain Name Dispute Resolution Policy, you can dispute a claim to a domain name by following the dispute process. The UDRP does not apply to country-code top-level domains, except in a few cases where the local administrator has decided to adopt it. Please see the dispute policy for more information.  Back to top  What if someone has my trademark registered?  If you can prove that the trademark in question is yours, you may be able to bring a dispute against the registrant. For more information on how to bring a dispute against another party, please see the dispute policy.  Back to top